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Knowledge Center

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104 results

How do I dispute a Visa card transaction?

Description of how to dispute a transaction.

How do I Enroll for Online Banking?

Step by step instructions and screenshots on how to enroll for Online Banking.

How do I place a stop payment?

Link provided for Members 1st Stop Payment Form.

How do I redeem Savings Bonds?

Explanation of redeeming a Savings Bond.

How do I remotely deposit checks?

Instructions on how to deposit checks with a mobile device using the Members 1st Mobile App.

How do I reset my card PIN?

How to reset your PIN.

How do I send money using the mobile app?

Learn how you can use the Members 1st Mobile App to send person to person payments electronically with a phone number or email address.

How do I setup external accounts and ACH transfers?

How to use your Members 1st account to transfer funds to and from other bank accounts.

How do I sign up for eStatements?

Video tutorials and screenshot walkthroughs of setting eStatements on your Members 1st account within Online Banking or the Mobile App.

How do I view and print a copy of my check?

Explanation of how to view and print a copy of your check.

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