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Find the answers to your questions related to Members 1st products, and services.

How to Redeem Your Reward Points

Learn how to access the rewards site to redeem your reward points through Online Banking, the Mobile App, by web browser, or by phone.

Redeem Points Through Online Banking

1. Login to Online Banking and Select Memberperks Rewards under Card Services in the side menu.

Card services menu

2. Answer your Challenge Question and Select Continue.

security question

3. Select the correct card number from the drop-down menu and Select Submit.

card selection menu

4. You will now be redirected to the redemption website where you can view your current point balance and redeem your points for cash back, gift cards, merchandise, travel, experiences, donations, and more.

redemption website

Redeem Points Through the Mobile App

1. Open the Members 1st Mobile App and Select Memberperks Rewards from the menu.

mobile menu

2. Select the correct card number from the drop-down menu and Select Submit.

card selection menu

3. You will now be redirected to the redemption website where you can view your current point balance and redeem your points for cash back, gift cards, merchandise, travel, experiences, donations, and more.

redemption website

Redeem Points By Web Browser

1. Go to www.m1cu.org/redeem and create a username and password to access the rewards website where you can view your current point balance and redeem your points for cash back, gift cards, merchandise, travel, experiences, donations, and more.

Redeem Points By Phone

1. Call (800) 854-0790 to access redeem rewards by phone where you can hear your current point balance and redeem your points for cash back, gift cards, merchandise, travel, experiences, donations, and more.

Eligible to all Butte, Glenn, Shasta, and Tehama County residents. Join Now

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