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Chat With Us

We're here to help! Chat with us online during regular business hours.

24/7 Support

Call (530) 222-6060 or (800) 303-3838 to speak with a Member Service Representative.

Schedule An Appointment

Make an appointment with our team that works best for your schedule

Mail Us

PO Box 492395
Redding, CA 96049

24/7 Phone Support

Call (530) 222-6060 or (800) 303-3838 and press 1.

After Hours Support Categories

  • Account information
  • Debit and credit card information
  • Help locating ATMs
  • Making payments
  • Membership information
  • Transaction review
  • Transfers between accounts

Email Us

Email messages will be responded to on the next business day. For an immediate response, try our 24/7 Phone Support.

Send us a secure message

Knowledge Center

Need answers fast? Browse our Knowledge Center to find answers to your questions.

Helpful Tips

  • Use our mobile app to check your account balance and transfer funds
  • If your debit or credit card has been lost or stolen, please call us immediately
  • To report fraud on any of your accounts, please call us immediately
  • When traveling outside of your city or state, please call us or notify us online
  • Holiday Schedule

Corporate & Branch Locations

Anderson Rhonda Branch Photo

Anderson Rhonda

Location:
Fax: (530) 378-8052
Hours:
Monday - Thursday 9am-5pm,
Friday 9am-5:30pm
ATM: Walk-up
Chico East Branch Photo

Chico East

Location:
Fax: (530) 222-9348
Hours:
Monday - Thursday 9am-5pm,
Friday 9am-5:30pm
ATM: Drive-up and Walk-up
Chico Salem Branch Photo

Chico Salem

Location:
Fax: (530) 222-9349
Hours:
Monday - Thursday 9am-5pm,
Friday 9am-5:30pm
ATM: Walk-up
Corporate Branch Photo

Corporate

Location:
Phone: (530) 222-6060
Toll Free: (800) 303-3838
Redding Hilltop Branch Photo

Redding Hilltop

Location:
Fax: (530) 222-6146
Hours:
Monday - Thursday 9am-5pm,
Friday 9am-5:30pm
ATM: Drive-up and Walk-up
Redding Pine Branch Photo

Redding Pine

Location:
Fax: (530) 244-2696
Hours:
Monday - Thursday 9am-5pm,
Friday 9am-5:30pm
ATM: Drive-up

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