Skip Navigation Skip to Online Banking Skip to Accessible Content

Career Opportunities

Join our Fabulous Team
Members 1st Credit Union is a not-for-profit financial institution serving Northern California with financial services since 1936. Member service is paramount to the success of our credit union. If you're an ambitious and spirited individual who is passionate about improving the lives of others and their community, you've come to the right place. Successful Members 1st employees are service-oriented people with integrity, pride, and a commitment toward a common goal of excellence in every area of their personal and business lives. Read on to discover how to pursue employment opportunities with us. Members 1st Credit Union offers great jobs, great pay, great benefits, and a great place to work. Come join our team.

Current Positions Available

Full-Time Member Service Representative - Chico

Provides consistent excellent service to our walk-in and phone members. Performs transactions and side duties in an accurate and timely manner. Takes an active role in cross training in the branch and participating in weekly staff meetings. Actively promotes and provides credit union products and services to our members. Will be assigned to work on projects within the branch and/or in support of other departments within the credit union when needed.  Must be able to work full-time hours, during the working hours of Monday through Thursday 8:15 am to 5:15 pm and Friday 8:15 am to 5:45 pm.

Salary Range: $15.00-$22.50 DOE - Health, GAP, Dental, Vision, Life, 401k, PTO, Paid Holidays plus other perks!

Essential Functions
  1. Provides excellent member service to members in the branch, through email, chat and calling on the phone.
  2. Performs variety of transactions in person and over the phone, including but not limited to: deposits, withdrawals, loan payments, purchase of monetary instruments, sale of stamps, reviewing account history, certificate transactions, etc.
  3. Learn and become comfortable with credit union products and services available for members including, but not limited to: accounts offered, interest bearing accounts, cards, card transactions, online banking, e-statements, audio response, direct deposit, basic knowledge of loan products, etc.
  4. Must look for opportunities to refer products and services to each member, as fits their needs.
  5. Must know and implement all financial institution policies and regulations: such as BSA, OFAC, Reg CC, Reg DD, Reg E, Reg P, etc.
  6. Must know how to open new accounts and additional suffixes.
  7. Process cash with accuracy and security measures set in place according to policy.
  8. Responsible to read, study and apply credit union policies and procedures as assigned.
  9. Properly identifies members in the branch and over the phone.
  10. Participates in side jobs including, but not limited to: night drop processing, ATM processing, branch balancing, check balancing, auditing various operations functions, keeping branch organized, supply inventory, scanning and copying.
  11. Complies with office safety and security guidelines and training.
  12. Participates in appropriate and applicable training through the credit union library, on-site trainings, cross training to ensure job knowledge is current and up to date.
  13. Completes quarterly compliance training in all required regulations and policies.
  14. Maintains compliance with all required regulations and policies, Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) policies, procedures and regulations.
  15. Support loan center - assist loan center by connecting member with loan center staff.
  16. Other duties as assigned.
    MENTAL DEMANDS:
  1. Implement changes in daily tasks to improve efficiency in the credit union.
  2. Ability to complete projects by following instructions provided by supervisor.
  3. Accurate ability to add, subtract, multiply, divide, calculate averages and percentages.
  4. Ability to communicate effectively, in group meetings and discussions.
  5. Ability to give and receive information accurately.
  6. Ability to follow directions and procedures accurately and to organize facts and figures.
  7. Maintain strict confidentiality of all personal and member information.
  8. Focus on enhancing job knowledge with procedures or on-site training.
     PHYSICAL DEMANDS:
  1. Extended sitting, focusing on and operating a personal computer throughout the day.
  2. Ability to read words and numbers in printed form and on computer/monitor.
  3. Communicate by telephone for up to 30 minutes at a time.
  4. Can hear sufficiently to clearly hear voices in person and on the telephone.
  5. Performing work through repetitive eye/hand coordination.
  6. Standing for up to 15 minutes at a time while operating office equipment.
  7. Write using pen/pencil or personal computer keyboard daily.
Job Qualifications
  1. High School diploma or GED.
  2. Experience in banking as well as working with the public and/or in customer service.
  3. Experienced in cash handling is a MUST.
  4. Must have strong oral and written communication skills.
  5. General skills applicable to this position include:
    1. A minimum of a beginner level knowledge of Microsoft Office applications including Outlook, Excel, and Word.
    2. Advanced skills in using computers and related equipment, 10-key calculator, multi-line telephone/intercom systems, and a variety of general office equipment including copy machines, scanners, and fax equipment.
    3. Ability to interact tactfully and professionally with Credit union staff as well as external contacts. Maintain a high degree of confidentiality in dealing with various personnel and member information.
  6. Light travel is required. Travel to the various branch locations or to off-site trainings may be necessary on occasion.
  7. Background checks, including a credit check and drug screen required.

Full-time Member Service Representative - Redding

Provides excellent service to all our members. Performs transactions and side duties in an accurate and timely manner. Takes an active role in cross training in the branch and participating in weekly staff meetings. Actively promotes and provides credit union products and services to our members. Will be assigned to work on projects within the branch and/or in support of other departments within the credit union when needed.

Must be able to work full-time hours of 40 a week, during the working hours of Monday through Thursday 8:15 am to 5:15 pm and Friday 8:15 am to 5:45 pm.

Salary Range: $15.00 to $22.50 - Health, Dental, Vision, Gap & Life/AD &D benefits available, plus other perks!

Essential Functions
  • Provides excellent member service to members in the branch, through email, chat and calling on the phone.
  • Performs variety of transactions in person and over the phone, including but not limited to: deposits, withdrawals, loan payments, purchase of monetary instruments, sale of stamps, reviewing account history, certificate transactions, etc.
  • Learn and become comfortable with credit union products and services available for members including, but not limited to: accounts offered, interest bearing accounts, cards, card transactions, online banking, e-statements, audio response, direct deposit, basic knowledge of loan products, etc.
  • Must look for opportunities to refer products and services to each member, as fits their needs.
  • Must know and implement all financial institution policies and regulations: such as BSA, OFAC, Reg CC, Reg DD, Reg E, Reg P, etc.
  • Must know how to open new accounts and additional suffixes.
  • Process cash with accuracy and security measures set in place according to policy.
  • Responsible to read, study and apply credit union policies and procedures as assigned.
  • Properly identifies members in the branch and over the phone.
  • Participates in side jobs including, but not limited to: night drop processing, ATM processing, branch balancing, check balancing, auditing various operations functions, keeping branch organized, supply inventory, scanning and copying.
  • Complies with office safety and security guidelines and training.
  • Participates in appropriate and applicable training through the credit union library, on-site trainings, cross training to ensure job knowledge is current and up to date.
  • Completes quarterly compliance training in all required regulations and policies.
  • Maintains compliance with all required regulations and policies, Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) policies, procedures and regulations.
  • Support loan center - assist loan center by connecting member with loan center staff.
  • Other duties as assigned.
Job Qualifications
  • High School diploma or GED.
  • Experience in banking as well as working with the public and/or in customer service.
  • Experienced in cash handling is a MUST.
  • Must have strong oral and written communication skills.
  • General skills applicable to this position include:
           A.  Intermediate level knowledge of Microsoft Office applications including Outlook, Excel, and Word.
           B.  Advanced skills in using computers and related equipment, 10-key calculator, multi-line telephone/intercom systems, and a variety of general office equipment including copy machines, scanners, and fax
                equipment.
           C. Ability to interact tactfully and professionally with credit union staff as well as external contacts. Maintain a high degree of confidentiality in dealing with various personnel and member information.
  • Light travel is required. Travel to the various branch locations or to off-site trainings may be necessary on occasion.
  • Background checks, including a credit check and drug screen required.
MENTAL DEMANDS:
  1. Implement changes in daily tasks to improve efficiency in the credit union.
  2. Ability to complete projects by following instructions provided by supervisor.
  3. Accurate ability to add, subtract, multiply, divide, calculate averages and percentages.
  4. Ability to communicate effectively, in group meetings and discussions.
  5. Ability to give and receive information accurately.
  6. Ability to follow directions and procedures accurately and to organize facts and figures.
  7. Maintain strict confidentiality of all personal and member information.
  8. Focus on enhancing job knowledge with procedures or on-site training.
PHYSICAL DEMANDS:
  1. Extended sitting, focusing on and operating a personal computer throughout the day.
  2. Ability to read words and numbers in printed form and on computer/monitor.
  3. Communicate by telephone for up to 30 minutes at a time.
  4. Can hear sufficiently to clearly hear voices in person and on the telephone.
  5. Performing work through repetitive eye/hand coordination.
  6. Standing for up to 15 minutes at a time while operating office equipment.
  7. Write using pen/pencil or personal computer keyboard daily.
ENVIRONMENT
Working indoors in a typical office environment with air conditioning and fluorescent lights.
In and out of doors as needed throughout the day with minimal exposure to ambient weather conditions.

 

Don’t see an available position to fit your talent? Upload your resume below, and if a position becomes available that fits your talent we may contact you. Your resume will be kept on file for a period of 60 days. In the meantime, check back periodically for open positions that are of interest to you and complete the application at that time.

First name is required
Last name is required

Benefits

  • Medical, dental, vision, and life insurance
  • 401k deferred compensation plan (with an employer match)
  • Flexible Spending Account (FSA)
  • PTO leave (Paid Time Off)
  • Holidays (10 recognized holidays annually)
  • Long term disability coverage
  • Clothing allowance
  • Employee loan discount
  • Turtle Bay Exploration Park membership discount
  • Costco membership
  • Theme park discounts
  • Cellular network discount

Some benefits subject to full-time and/or manager positions.

Accolades

  • Voted Best of the North State, 2016-2020
  • Top 200 Healthiest Credit Unions (Deposit Accounts), 2015-2016
  • Five Star Rated (Bauer Financial), 2015
  • Best Place to Work in Shasta County, 2012
  • Best of the North State Nominee, 2012-2015

Sign up for job alerts

and receive an email anytime a new job is posted
First name is required
Last name is required
Email is requiredExample: email@email.com

Members 1st Credit Union is an equal opportunity employer and selects employees on the basis of qualifications. We consider all applicants for all positions without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors or any other legally protected status.

If you are unable to submit your application through our application process, please fill out the fillable pdf version and email to hr@m1cu.org. Please click here for application.

Eligible to all Butte, Glenn, Shasta, and Tehama County residents. Join Now
This site uses cookies to store information on your computer/device and collect personal information. Cookies help us enhance site navigation, analyze site usage, assist in our marketing efforts, and to show you personalized advertising. We encourage you to read our Privacy Policy to learn more about how we use cookies and how we collect and use visitor data. By continuing to use this site, you consent to the placement of these cookies and our Privacy Policy.