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Career Opportunities

Join our Fabulous Team
Members 1st Credit Union is a not-for-profit financial institution serving Northern California with financial services since 1936. Member service is paramount to the success of our credit union. If you're an ambitious and spirited individual who is passionate about improving the lives of others and their community, you've come to the right place. Successful Members 1st employees are service-oriented people with integrity, pride, and a commitment toward a common goal of excellence in every area of their personal and business lives. Read on to discover how to pursue employment opportunities with us. Members 1st Credit Union offers great jobs, great pay, great benefits, and a great place to work. Come join our team.

Current Positions Available

Financial Counselor

Provides clerical assistance to the Asset Recovery Department. Answers phones, processes correspondence, and maintains accurate files. Contacts members to determine the reason for the past-due condition of a loan. Makes recommendations on actions that should be taken if loan collateral is in jeopardy, reporting to the Asset Recovery Manager.

Salary Range: $17.00 to $25.50

Essential Functions
  1. Makes out-bound calls and maintains call queue to credit union standards.
  2. Processes all correspondence for collections department, ensuring accuracy of work. Creates form letters, prepares labels, and provides general administrative support.
  3. Maintains collection files according to department procedures.
  4. Inputs data into the credit union’s collection system, and generates reports as requested.
  5. Responds to telephone calls regarding payment notices and delinquent accounts.
  6. Supervises mailing of payment notices, ensuring that credit union errors are detected promptly and corrected.
  7. Provides members with a complete explanation of the loan’s status as requested.
  8. Follows up on delinquent loans and make calls for interest, partial, or full payment.
  9. Maintains a detailed written record of all communications made regarding the delinquency.
  10. Receives and prepares receipts for mailed payments directed to the department and routes to tellers as needed.
  11. Prepares information needed or required by collection agency, and posts receipts from collection agency.
  12. Performs skip tracing duties as required and directed.
  13. Is responsible for compliance with all required regulations and polices, especially with all Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) policies, procedures and regulations.
  14. Other duties as assigned.
Job Qualifications
  1. Must have strong oral and written communication skills.
  2. Must have minimum of 1 year experience in collections, preferably in a financialinstitution.
  3. General skills applicable to this position include:
  1. Must have strong organizational skills and be detail oriented.
  2. Must have well developed time management skills.
  3. Must be able to work independently in a fast-paced environment.
  4. Ability to interact tactfully and professionally with credit union staff and with external contacts. Maintain a high degree of confidentiality in dealing with repossessions, bankruptcy, and other sensitive matters.
  5. Strong computer skills including the use of Microsoft Word and Excel.  Microsoft Outlook is desirable.
  6. Must have excellent grammar and proof reading skills.
Must pass pre-employment drug test and background screens, which includes a credit report.

Don’t see an available position to fit your talent? Upload your resume below, and if a position becomes available that fits your talent we may contact you. Your resume will be kept on file for a period of 60 days. In the meantime, check back periodically for open positions that are of interest to you and complete the application at that time.

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  • Medical, dental, vision, and life insurance
  • 401k deferred compensation plan (with an employer match)
  • Flexible Spending Account (FSA)
  • PTO leave (Paid Time Off)
  • Holidays (10 recognized holidays annually)
  • Long term disability coverage
  • Clothing allowance
  • Employee loan discount
  • Turtle Bay Exploration Park membership discount
  • Costco membership
  • Theme park discounts
  • Cellular network discount

Some benefits subject to full-time and/or manager positions.


  • Voted Best of the North State, 2016-2017
  • Top 200 Healthiest Credit Unions (Deposit Accounts), 2015-2016
  • Five Star Rated (Bauer Financial), 2015
  • Best Place to Work in Shasta County, 2012
  • Best of the North State Nominee, 2012-2015

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Members 1st Credit Union is an equal opportunity employer and selects employees on the basis of qualifications. We consider all applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, disability, or any other legally protected status.

If you are unable to submit your application through our application process, please fill out the fillable pdf version and email to Please click here for application.

Eligible to all Butte, Glenn, Shasta, and Tehama County residents. Join Now
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