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Career Opportunities

Join our Fabulous Team

Career Opportunities

Join our Fabulous Team
Successful Members 1st employees are service-oriented people with integrity, pride, and a commitment toward a common goal of excellence in every area of their personal and business lives. Read on to discover how to pursue employment opportunities with us. Members 1st Credit Union offers great jobs, great pay, great benefits, and a great place to work. Come join our team.

Current Positions Available

Loan Center Loan Officer

Responsibilities of this position includes processing and approval of credit union loan applications as well as researching and compiling background information on loan applicants for credit approval.  Also includes answering basic lending questions from members and employees and performing a variety of support duties related to the lending function within the credit union. This position is within the centralized loan center.
 

Salary Range: $19.97 to $29.96 an hour

Essential Functions
 Processes and approves or declines consumer/dealer loan applications, including:
  1. Approve direct loans from online and branch sources.
  2. Include cross sell products with all approved loan applications.
  3. Discuss real estate products with members and take applications.
  4. Gather background information on loan applicants.
  5. Verify employment of persons applying for loans.
  6. Complete all necessary loan documents for approved loans.
  7. Follow up on approved loan applications.
  8. Prepare member loan files and maintain loan records on the computer.
  9. Provide support for all phases of DMV work, including securing liens on titles and filing.
  10. Facilitate the signing of loan documents with members.
  11. Is responsible for compliance with all required regulations and polices, especially with all Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) policies, procedures, and regulations.
  12. Other duties as assigned
MENTAL DEMANDS
  1. Problem solving where development of new solutions, methods and systems will result in a major impact on department's overall success.
  2. Analyze situations or current practices. Determine changes to improve and make recommendations to superiors. When approved, see projects through to completion.
  3. Mathematical ability enough to add, subtract, multiply, divide, calculate averages, and work with percentages.
  4. Ability to communicate effectively by telephone, in group meetings and discussions. Ability to give and receive information accurately. Participate in routine meetings and make informative presentations to individuals and to groups.
  5. Ability to follow directions and procedures accurately and to organize facts and figures.
PHYSICAL DEMANDS
  1. Extended sitting, focusing on and operating a personal computer intermittently throughout the day.
  2. Ability to read printed words and numbers in printed form and on computer/terminal monitor.
  3. Communicate by telephone for up to 30 minutes at a time daily.
  4. Hearing enough to clearly hear voices in person and on the telephone.
  5. Performing work through repetitive hand/eye coordination.
  6. Daily standing for up to 15 minutes at a time while operating office equipment such as a FAX, printer or photocopier.
  7. Write using pen/pencil or personal computer keyboard for extended periods daily.
  8. Occasionally requires the ability to lift and carry up to 50 pounds. Examples – coin bags, boxes of copier paper, etc.
Job Qualifications
  1. Complete the Loan Center Loan Officer training criteria.
  2. Must have strong oral and written communication skills.
  3. Must qualify to be a registered Mortgage Loan Originator (MLO). Registration set forth by National Mortgage Loan Systems (NMLS). 
  4. General skills applicable to this position include:
    1. Ability to work independently in a fast-paced environment.
    2. Ability to interact tactfully and professionally with credit union staff, dealers, and members. Maintain a high degree of confidentiality in dealing with member information and loan requests.
    3. Ability to work independently with little or no supervision.
    4. Strong organizational and time management skills.
    5. Attention to detail and excellent organizational skills.

Don’t see an available position to fit your talent? Upload your resume below, and if a position becomes available that fits your talent we may contact you. Your resume will be kept on file for a period of 60 days. In the meantime, check back periodically for open positions that are of interest to you and complete the application at that time.

Upload Your Resume

If you are unable to submit your application through our application process, please fill out the fillable pdf version and email to hr@m1cu.org. Please click here for application.

Members 1st Credit Union is an equal employment opportunity employer and strives to comply with all applicable laws prohibiting discrimination based on sex (including pregnancy, childbirth, breastfeeding or related medical conditions), race, religion (including religious dress and grooming practices), color, gender (including gender identity, gender preference and gender expression), national origin (includes language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical or mental disability, medical condition, genetic characteristics, marital status, registered domestic partner status, age, sexual orientation, military or veteran status or any other basis protected by federal, state or local law, ordinance or regulation (hereinafter referred to as a protected status). The credit union also prohibits harassment, discrimination, abusive or unprofessional conduct based on the perception that anyone has any of these characteristics or is associated with a person who has or is perceived as having any of these characteristics.

Company Overview

About The Company

Members 1st Credit Union is a not-for-profit financial institution serving Northern California with financial services since 1936. Member service is paramount to the success of our credit union. If you're an ambitious and spirited individual who is passionate about improving the lives of others and their community, you've come to the right place.

First Time Buyer

Our Purpose.

Members 1st Credit Union provides the convenient and relevant financial services our members need to achieve their goals and dreams.

Our Beliefs.

  1. Members Come First
    Our members are our first priority.
  2. We Change Lives
    Our passion is to help our members achieve their financial goals and dreams.
  3. Service = Success
    Our financial services are essential to the success of our members and community.

Our Company Spirit.

  • Proud
  • Informed
  • Innovative
  • Empowered
  • Enthusiastic
  • Teamwork

Our Vision.

To be recognized by our members as the leading financial institution providing relevant value to past, present, and future generations in Northern California.

Members 1st Culture

At Members 1st Credit Union, we foster an environment of teamwork, innovation, empowerment, pride, knowledge, and enthusiasm as they define our company spirit. We are uniquely driven by a passion for people and our promise of exceptional service to our members and each other. Who we are as individuals makes us stronger together.

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What Employees are Saying

Ruth's Testimonail

I am proud and happy to be an employee of Members 1st Credit Union. I have worked here for 11 years and the time has flown by because there is always plenty to do and learn as the work we do is continually growing and changing. The quality of the employees here is exceptional as everyone truly works together as a team, and management is ethical and supportive and keeps communication open. The community spirit is alive and well here and shows both inside and outside the workplace.

Ruth Joined in 2012
Philip's Testimonail

I’m so grateful to work at an organization that’s focused on employee well-being, career development and delivering the best service to our members

Philip Joined in 2021
Josh's Testimonail

Not only does Members 1st prioritize employee well-being and work-life balance, but they also provide ample support and flexibility to ensure that we can thrive both personally and professionally. From full benefit options to generous time-off policies, I've always felt empowered to prioritize my health and family without sacrificing my career goals. Being a part of such a supportive and flexible work environment has truly made me feel valued and appreciated.

Josh Joined in 2012
Jecca's Testimonail

Working for Members 1st has been an incredible experience. I’ve been fortunate enough to explore many avenues within the credit union, which would not have been possible without Members 1st immense support, flexibility, and encouragement to explore new job opportunities. Throughout my time at the credit union, it’s proved to be a wonderful career choice where I feel valued as an individual, accompanied by motivation to maintain a healthy work-life balance. I am proud to be a part of a team that not only supports me but my community.

Jecca Joined in 2020
Amy's Testimonail

Being a part of the Members 1st team has been an incredible professional experience. The support and camaraderie from my colleagues and superiors have allowed me to grow beyond my own expectations and contribute in ways that complement my natural skills and talent. It is a privilege to work for a company that values professional development and employee fulfillment.

Amy Joined in 2014
Mitchell's Testimonail

I have been with Members 1st for over a year now, and it has been an incredibly positive and encouraging experience. I have grown professionally in ways that will help me better myself going forward, not only in my career but in life as well. The Members 1st Family have made me feel welcome during my tenure here and have accommodated me in a variety of ways. I hope to continue to improve and grow in my position here, and I am confident that Members 1st will make available the necessary tools and resources for myself and others to thrive.

Mitchell Joined in 2023
Brittney's Testimonail

I have been with Members 1st for over ten years now, and I can confidently say that I have been supported and trusted from day one. This has allowed me to grow professionally and contribute meaningfully to the company’s success. What sets Members 1st apart is its unwavering dedication to employee development and well-being through things like work-life balance, opportunities for advancement, and genuine care for employee's success and happiness.

Brittney Joined in 2013
Nadine's Testimonails

For over six years, Members 1st Credit Union has felt like a second family. Supportive supervisors, amazing colleagues, and meaningful member relationships make it a truly special place. Here, I not only feel valued and appreciated, but I'm constantly learning and growing, both professionally and personally. Witnessing members' successes, contributing to the community, and expanding my skillset - all while feeling supported - makes coming to work a joy. If you're looking for a workplace that fosters growth, connection, and purpose, Members 1st is a great place to work.

Nadine Joined in 2017
Haley's Testimonails

I have been a proud employee of Members 1st Credit Union for the past six and a half years. From day one, I've been welcomed with open arms and made to feel like I belong. Members 1st truly values their employees as individuals and invest in their growth and development, making it a fantastic place to work. They encourage every employee to become the best version of themselves by providing training and leadership guidance. With Members 1st, there are endless opportunities to grow and promote from within. I have always felt my voice was truly heard. I feel so grateful for a company that listens to its employees and makes changes to better the workplace for all.

Haley Joined in 2017
Kelli's Testimonails

I’ve been with Members 1st for over 11 years now, and I can confidently say that it’s the best career decision I’ve ever made. At Members 1st, I have found more than just a job, I have found a work family. From day one, I have been supported in my role and I am proud to be a part of such a dedicated team.

KelliJoined in 2012
Ryan's Testimonails

I have worked at Member’s 1st for over five years now, and I can confidently state that they are the best employer that I have ever worked for. The leadership genuinely cares about the staff and focuses on the success, development, and well-being of every team member, providing many opportunities for career growth within the company. I highly recommend that if you are interested in a career in financial services, you apply with Members 1st today.

RyanJoined in 2018
LeeAnn's Testimonails

When asked why I have been with the credit union after so many years, the answer is simple. Pride, value, and family. I can wholeheartedly say I am proud of where I work and what I do for a living. Members 1st is authentic. A financial institution that genuinely cares about the well-being of its members, doing everything they can to protect them. They are immersed in the community, supporting many charities and community functions. As an employee, I have a sense of value. The CU is invested in their employee’s career growth as well as understanding the importance of family life. I have been very blessed by being given the opportunity to have a healthy work-life balance. Working at the CU gives me a sense of family. Over the years, I have built many relationships with both my members and co-workers. There have been many times we have laughed and cried together. Members 1st is an incredible place to work.

LeeAnnJoined in 2016
Hall of Fame Winners

Career Path

At Members 1st, we offer detailed career paths for all staff positions. These pathways are designed to help employees advance their career within their department or other departments in the credit union. We provide a clear roadmap that allows employees to progress from an introductory position all the way to an executive position, and we include all the necessary prerequisite trainings and qualifications required for each. Our career pathing program is an excellent opportunity for employees to grow and develop their skills, while also advancing their career within the credit union.

Employee Benefits


MEDICAL, DENTAL, VISION

Comprehensive medical, dental, and vision coverage for all employees


401k RETIREMENT PLAN

401k deferred compensation plan with an employer match up to 4%


FLEXIBLE SPENDING & DEPENDENT CARE ACCOUNTS

Use pre-tax dollars to pay qualified out-of-pocket health care and dependent care expenses


LIFE INSURANCE & LONG-TERM DISABILITY COVERAGE

Minimum $25,000 life insurance policy and long-term disability benefits


CLOTHING ALLOWANCE

Employee clothing allowances to assist staff in attaining successful work apparel


PAID TIME OFF & HOLIDAYS (PTO LEAVE)

Ongoing accrual of paid time off (PTO) leave and 11 recognized Federal holidays


RECOGNITION & AWARDS

Annual employee awards and recognition for service and performance


EMPLOYEE DISCOUNTS

Discounts on credit union loans, credit cards, Turtle Bay Exploration Park membership, Costco membership, and more


CONTINUING EDUCATION

Credit union assistance toward education and training expenses

What makes us the best

Voted Best of the North State
2016-2023

Top 200 Healthiest Credit Unions
(Deposit Accounts), 2015-2016

Five Star Rated (Bauer Financial)
2015

Best Place to Work in Shasta County
2012

Best of the North State Nominee
2012-2015

Best of Chico Top 3
2021-2023

We Love Our Community

$84,000

GAVE TO THE COMMUNITY

850

HOURS VOLUNTEERED

173

EVENTS ATTENDED

First Time Buyer

Success in our communities helps all of us, and we strongly support local businesses and community support organizations. In 2023, the Members 1st staff volunteered almost 850 hours and donated nearly $84,000 to 173 different community organizations in Redding, Chico, Red Bluff, Palo Cedro, Paradise, and organizations in Butte and Shasta counties. We focused on things near and dear to our hearts, like financial education, children’s services, families in need, rebuilding after the fires, and supporting small businesses. With persistent inflation, higher borrowing costs, and the increased cost of living, we understand that our members have to spend more to keep up. Offering products like Stash Savings (our small change round-up program), free checking accounts, and our Emergency Savings Accounts (which have a higher annual percentage yield), our focus is centered on finding convenient ways to help you save and achieve financial balance.

Eligible to all Butte, Glenn, Shasta, and Tehama County residents. Join Now

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