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Knowledge Center

Find the answers to your questions related to Members 1st products, and services.


Members 1st Credit Union will never send an e-mail to you asking you to log onto our website and update your personal information. This is a type of fraud known as "phishing". If you ever receive an e-mail that appears to be from Members 1st Credit Union asking you to update personal information on a website, please report the e-mail to us right away and do not respond to the request.


Phishing and P2P payments

Many fraudsters are now targeting P2P (Person to Person) payment platforms to steal money. Please be advised that Members 1st will never ask you for any account information, passwords, or security codes, especially in connection with processing a payment or an "emergency" with your account.

Eligible to all Butte, Glenn, Shasta, and Tehama County residents. Join Now

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