Tutorial explaining how to opt out of various communications from Members 1st.
Guide on how to register new devices such as a laptop or mobile phone to be recognized as a trusted device by your account.
Step-by-step tutorial to help you set up notifications for your Members 1st account within Online Banking and the Mobile App.
Guide on how to sign in to your mobile banking app using Face ID.
Guide on how to set up Touch ID to sign in to your mobile banking app.
Details on how to setup one-time and recurring deposit transfers and loan payments with your Members 1st account.
Troubleshooting your connectivity between Members 1st and your budgeting software such as Quicken, Quickbooks, and Mint
See a list of options and ways to make payments to your Members 1st loans and credit cards.
Instructions on completing a loan or credit card payment by phone with a debit card with the Members 1st pay-by-phone system.
Description of services now offered to Members 1st business accounts.
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Report fraud on your account by calling us at 1-800-808-6402.