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Add peace of mind to your itinerary


Add peace of mind to your itinerary

When you purchase your travel ticket with your covered Members 1st credit card and you must cancel or interrupt your trip, this benefit can help reimburse you for the non-refundable cost of your passenger fare. This coverage applies to more than air travel – it also can be used when you have used your covered Members 1st credit card to purchase your entire ticket for travel via other forms of eligible transportation, such as a ferry, train, bus, or cruise ship ($2,000 per trip maximum).

Eligibility and Coverage

Trip Cancellation and Interruption benefits pay up to $2,000 per Insured Person for the non-refundable Common Carrier ticket(s) that you paid for with your covered Members 1st credit card. You, your spouse (or domestic partner) and your dependent children are eligible for coverage if you charge the entire cost of the trip using your Members 1st credit card, less redeemable certificates, vouchers, or coupons, or rewards program associated with your Members 1st credit card.

The cancellation must be due to a covered reason, such as an illness or accident affecting you or another family member that prevents you from traveling. The Plan Administrator will ask for verification by a physician. This benefit will also cover you if your trip is canceled or interrupted as the result of default of the common carrier (e.g., airline, cruise ship, ferry) resulting from financial insolvency.


Go to or call the Benefit Administrator at 1-800-628-8472 with questions or to file a claim within 20 days of the cancellation or interruption. Return your signed and completed claim form with all documentation within ninety (90) days of the date of the occurrence. Certain terms, conditions, and exclusions apply. In order for coverage to apply, you must use your covered account to secure transactions.


Below you will find answers to the most commonly asked questions about the benefit
What is covered by Trip Cancellation/Trip Interruption?
What is not covered?
Who is covered under the program?
What do I do if I have a loss?
How do I file a claim?

Terms and Conditions

The Trip Cancellation or Interruption must be caused by or result from:
The following exclusions apply to financial services Common Carrier Trip Cancellation/Trip Interruption only
Claim Filing
Additional Travel Accident benefit
Additional provisions for Purchase Protection
Covered Loss
The following exclusions apply to the Travel Accident benefit
How to file a Travel Accident benefit claim
Please return your completed and signed claim form and the documents listed below as soon as possible to the Plan Administrator:
Additional provisions for Trip Cancellation and Interruption
Apply now or speak with one of our loan officers at (800) 303-3838.

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