Skip Navigation Skip to Online Banking Skip to Accessible Content

Knowledge Center

Use the search bar below to search our vast knowledge center

Suggestions
62 results

Activate new card

How do you activate your new card from Members 1st Credit Union

Can I request for a check to be mailed to me?

How to mail a check to yourself with Members 1st.

Card Controls

Tutorial on how to use the new Card Controls feature in the Mobile App.

Cashier's Check and Money Orders

Explaining the difference between cashier's checks and money orders from Members 1st

Changing Your Mobile App Password

A guide on how to change your password in the mobile app.

Changing Your Mobile App Username

Instructions on changing your username within the mobile app.

Changing Your Suffix Name

Guide on how to rename your suffix accounts.

Checking Your FICO® Score on the Mobile App

Guide on how to find your FICO® Score on the Members 1st mobile app.

Creating and Deleting a Bill Payment

A guide to set up a new bill payment or delete a previously scheduled bill payment.

Credit Dispute Process

Explanation of the credit disputing process

Eligible to all Butte, Glenn, Shasta, and Tehama County residents. Join Now

We use cookies to make navigation easier, analyze site use, and assist our marketing, as explained in our Online Privacy Policy.