Skip Navigation Skip to Online Banking Skip to Accessible Content

Knowledge Center

Use the search bar below to search our vast knowledge center

Suggestions
9 results

Foreign Currency Exchange

Details on how to exchange international currency before and after traveling with Members 1st.

How much can I withdraw at an ATM?

Details on ATM withdrawals.

How to Locate an ATM on the Mobile App

Guide on how to use the mobile app to locate one of the 30,000 CO-OP network ATMs available for fee-free use by Members 1st members.

Travel Card

Information about the Members 1st Travel Card and its many features and benefits.

What is a mixed media deposit?

Explanation of mixed media deposits.

What is Check 21 and how does it affect me?

Explanation of Check 21 and how it affects your check clearing times.

What is courtesy pay?

Explanation of courtesy pay services and how it saves you returned check fees.

What is Overdraft Protection?

Explanation of overdraft protection and its benefits to members.

What to do with damaged or mutilated money?

Explanation of what to do with damaged money.

Eligible to all Butte, Glenn, Shasta, and Tehama County residents. Join Now
This site uses cookies to store information on your computer/device and collect personal information. Cookies help us enhance site navigation, analyze site usage, assist in our marketing efforts, and to show you personalized advertising. We encourage you to read our Privacy Policy to learn more about how we use cookies and how we collect and use visitor data. By continuing to use this site, you consent to the placement of these cookies and our Privacy Policy.