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Knowledge Center

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How do I send money using the mobile app?

Learn how you can use the Members 1st Mobile App to send person to person payments electronically with a phone number or email address.

How do I setup external accounts and ACH transfers?

How to setup external accounts and ACH transfers.

How do I sign up for eStatements?

Video tutorials and screenshot walkthroughs of setting eStatements on your Members 1st account within Online Banking or the Mobile App.

How do I view and print a copy of my check?

Explanation of how to view and print a copy of your check.

How long are check holds?

Details on check holds with Members 1st Credit Union.

How much can I withdraw at an ATM?

Details on ATM withdrawals.

How often does my account need activity to avoid it going dormant?

Explanation of how to avoid account dormancy.

How to Locate an ATM on the Mobile App

Guide on how to use the mobile app to locate one of the 30,000 CO-OP network ATMs available for fee-free use by Members 1st members.

How to Make a Principal-Only Payment

Guide on how to make a principal-only payment on your account.

How to Opt In/Out of Your FICO® Score

Tutorial to show you how to opt into and out of receiving and viewing your FICO® Score.

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