Updated January 22, 2020 at 11:32am

In response to the impact many members are facing due to the coronavirus, Members 1st is providing the following relief to support member safety and well-being. Speak with us at (530) 222-6060 or (800) 303-3838 for details and questions.

Financial Relief

Loan Assistance

• Members with existing credit union loans that are facing hardships due to direct impact by the coronavirus are encouraged to call our financial counselors to review options the credit union can provide for assistance during this time. Members 1st may be able to waive fees associated with loan payments made by phone and encouraging electronic services and autopay services for making all loan payments.
  • Call (530) 222-6060 ext. 466
  • How to Register for Online Banking
  • How to Setup Autopay
  • How to Setup a Recurring Transfer/Payment
  • How to Setup an External Transfer/Payment

Simple Mortgage Refinances

• Historically low mortgage rates are allowing homeowners to refinance existing mortgages to reduce their monthly mortgage payment, payoff their home more quickly, or pull cash out as an added safety net. Members 1st simple mortgage refinances do not charge lender fees or points. (Note, due to increased activity for mortgage refinances, mortgage related loan processing has been delayed. Speak with a Loan Officer at (530) 222-6060 ext. 516 for details.)
  • More information about Mortgage Refinances

Vehicle Refinances

• Historically low rates are allowing vehicle owners the opportunity to refinance existing vehicle loans to reduce their monthly payment or payoff their vehicle more quickly. Members 1st is offering a special refinance program for autos and RVs.
  • More information about Auto Refinances

Personal and Debt Consolidation Loans

• For members facing greater financial impact, Members 1st is offering Personal Loans and Debt Consolidation Loans at a variety of terms to ease financial burdens. Members 1st loans can be applied for online and funded as quickly as the same day.
  • More information about Personal Loans
  • More information about Debt Consolidation Loans

Economic Impact Payments

• IRS 2nd Round of Tax Relief and Economic Impact Payments New*
• IRS Tax Relief and Economic Impact Payments
• See if You're Eligible for an Economic Impact Payment
• Non-Filers: Enter Your Payment Info

Member's accounts must be open in order to deposit the Economic Impact Payment otherwise, the payment will be rejected. ACH deposits run three times per day at 5am, 9am, and 1pm. 

Business Accounts and Payroll Protection Program (PPP)

The primary focus of Members 1st is our members and their personal finances. While Members 1st does not provide full-service business accounts, we would recommend that any member business owners contact the financial institution that handles their business accounts to discuss the possibility of financial assistance and the Payroll Protection Program. In addition, consider these local resources:

• Anderson Chamber of Commerce
• Chico Chamber of Commerce
• Oroville Chamber of Commerce
• Red Bluff Chamber of Commerce
• Redding Chamber of Commerce
• Small Business Administration

Home Banking Services

Members 1st offers many convenient electronic services to conduct your banking from the safety of your home. Our Online Banking and Mobile App provide services for checking balances, transferring funds, making payments, remotely depositing checks, paying friends or family with an electronic payment, or locating your nearest ATM. For further details about these banking services, please visit this page.

Members 1st Response and Precautions

Many precautions have been taken by Members 1st to promote member and staff safety and wellness. For details about the steps we’ve taken and current branch hours, please visit this page.