Skip Navigation Skip to Online Banking Skip to Accessible Content

Knowledge Center

Use the search bar below to search our vast knowledge center

Suggestions
21 results

Card Controls

Tutorial on how to use the new Card Controls feature in the Mobile App.

Credit Dispute Process

Explanation of the credit disputing process

How can I tell if my personal information is being transmitted securely?

How to ensure your information security when visiting pages online.

How do I change my address and/or phone number?

Explanation of how to change personal information on your Members 1st account.

How do I clear my browser history and cookies?

Details on how to clear your browser history and cookies.

How do I dispute a Visa card transaction?

Description of how to dispute a transaction.

How do I Enroll for Online Banking?

Step by step instructions and screenshots on how to enroll for Online Banking.

How do I place a stop payment?

Link provided for Members 1st Stop Payment Form.

How do I reset my card PIN?

How to reset your PIN.

How often does my account need activity to avoid it going dormant?

Explanation of how to avoid account dormancy.

Eligible to all Butte, Glenn, Shasta, and Tehama County residents. Join Now
We use cookies to make navigation easier, analyze site use, and assist our marketing, as explained in our Online Privacy Policy.