Skip NavigationSkip to Online BankingSkip to Accessible Content

Knowledge Center

Use the search bar below to search our vast knowledge center

Suggestions
15 results

Gifting Points

How to gift points with your Memberperks Rewards Credit Card.

How can I get cash back on my Visa Debit Card?

Explanation of how to get cash back.

How do I dispute a Visa card transaction?

Description of how to dispute a transaction.

How do I place a stop payment?

Link provided for Members 1st Stop Payment Form.

How do I reset my card PIN?

How to reset your PIN.

How often does my account need activity to avoid it going dormant?

Explanation of how to avoid account dormancy.

How to Setup Transfers

Details on how to setup one-time and recurring deposit transfers and loan payments with your Members 1st account.

Travel Card

Information about the Members 1st Travel Card and its many features and benefits.

Understanding your debt-to-income ratio

Explanation of debt-to-income ratios.

What do I do if my Visa Debit or Credit Card is lost or stolen?

What to do if your card is lost or stolen.

Eligible to all Butte, Glenn, Shasta, and Tehama County residents. Join Now
This site uses cookies to store information on your computer/device and collect personal information. Cookies help us enhance site navigation, analyze site usage, assist in our marketing efforts, and to show you personalized advertising. We encourage you to read our Privacy Policy to learn more about how we use cookies and how we collect and use visitor data. By continuing to use this site, you consent to the placement of these cookies and our Privacy Policy.