Accessing your account number

Instructions on how to access your Members 1st Credit Union account number.

Card Controls

Tutorial on how to use the new Card Controls feature in the Mobile App.

How can I tell if my personal information is being transmitted securely?

How to ensure your information security when visiting pages online.

How do I change my address and/or phone number?

Explanation of how to change personal information on your Members 1st account.

How do I clear my browser history and cookies?

Details on how to clear your browser history and cookies.

How do I dispute a Visa card transaction?

Description of how to dispute a transaction.

How do I Enroll for Online Banking?

Step by step instructions and screenshots on how to enroll for Online Banking.

How do I place a stop payment?

Link provided for Members 1st Stop Payment Form.

How do I reset my card PIN?

How to reset your PIN.

How often does my account need activity to avoid it going dormant?

Explanation of how to avoid account dormancy.