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Knowledge Center

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Knowledge Center

Support for your Members 1st account. Find the answers to your questions here.

Late Fee

A late fee is assessed when the payment for a loan has not been received and the grace period has passed.

Loan Payment Options

See a list of options and ways to make payments to your Members 1st loans and credit cards.

Loan Payments by Phone with a Debit Card

Instructions on completing a loan or credit card payment by phone with a debit card with the Members 1st pay-by-phone system.

Lost or Stolen Card

What do you do if your Visa Debit or Credit Card is lost or stolen.

Make an Appointment

Plan ahead and set up an appointment at the nearest Members 1st Credit Union branch.

Members 1st Careers

View a list of all Members 1st Credit Union career opportunities.

Membership Eligibility

Membership for Members 1st Credit Union is open to anyone who lives, works or worships in the counties of Butte, Glenn, Shasta, and Tehama.

Online Loan Payments

View all the loan payment options available for your Members 1st loan, mortgage, or credit card.

Overdraft Protection

An explanation of Overdraft Protection and how it protects members from overdrawing their Members 1st accounts.

Eligible to all Butte, Glenn, Shasta, and Tehama County residents. Join Now

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