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Audio Response

Audio Response is a free service that allows members to access their account information and process transactions using a touch-tone phone. See the Audio...

Autopay

Setting up automatic payments for credit union loans.

Can I request for a check to be mailed to me?

How to mail a check to yourself with Members 1st.

Card Controls

Tutorial on how to use the new Card Controls feature in the Mobile App.

Changing Your Mobile App Password

A guide on how to change your password in the mobile app.

Changing Your Mobile App Username

Instructions on changing your username within the mobile app.

Changing Your Suffix Name

Guide on how to rename your suffix accounts.

Check 21

Federal legislation, called Check Clearing for the 21st Century Act (Check 21), went into effect on October 28th, 2004. It allows financial institutions to...

Check Holds

A check hold denotes a period of time equal to the maximum number of days that a financial institution can legally hold the money from a check that was...

Checking Your FICO® Score on the Mobile App

Guide on how to find your FICO® Score on the Members 1st mobile app.

Eligible to all Butte, Glenn, Shasta, and Tehama County residents. Join Now
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