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Knowledge Center

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49 results

How do I view and print a copy of my check?

Explanation of how to view and print a copy of your check.

How to Locate an ATM on the Mobile App

Guide on how to use the mobile app to locate one of the 30,000 CO-OP network ATMs available for fee-free use by Members 1st members.

How to Make a Principal-Only Payment

Guide on how to make a principal-only payment on your account.

How to Opt In/Out of Your FICO® Score

Tutorial to show you how to opt into and out of receiving and viewing your FICO® Score.

How to Opt-Out of Marketing and Other Communication

Tutorial explaining how to opt out of various communications from Members 1st.

How to Register a Trusted Device to Your Online Accounts

Guide on how to register new devices such as a laptop or mobile phone to be recognized as a trusted device by your account.

How To Set Up Apple, Google, and Samsung Mobile Pay

Compilation of guides from Apple, Google, and Samsung on how to set up your mobile pay on your respective device.

How to Set Up Face ID

Guide on how to sign in to your mobile banking app using Face ID.

How to Set Up Touch ID

Guide on how to set up Touch ID to sign in to your mobile banking app.

How to Setup eAlerts

Step-by-step tutorial to help you set up eAlerts for your Members 1st account.

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