Skip Navigation Skip to Online Banking Skip to Accessible Content

Knowledge Center

Use the search bar below to search our vast knowledge center

Suggestions
64 results

What should I do if I detect fraud on my account?

What to do if you suspect fraudulent activity on your account.

What to do if you are locked out of Online or Mobile Banking

Tutorial on how to reset your password if you forget it or it isn't working to log into online or mobile banking.

What’s the difference between PIN and Signature transactions on my debit card?

Description of PIN and Signature transactions.

Eligible to all Butte, Glenn, Shasta, and Tehama County residents. Join Now

We use cookies to make navigation easier, analyze site use, and assist our marketing, as explained in our Online Privacy Policy.