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Variable Interest Rate

A variable interest rate loan is a loan in which the interest rate charged on the outstanding balance varies as market interest rates change. As a result...

What do I do if my Visa Debit or Credit Card is lost or stolen?

What to do if your card is lost or stolen.

What is Overdraft Protection?

Explanation of overdraft protection and its benefits to members.

What should I do if I detect fraud on my account?

What to do if you suspect fraudulent activity on your account.

What’s the difference between PIN and Signature transactions on my debit card?

Description of PIN and Signature transactions.

When will I receive my cards?

When to expect your new card.

Why do I have a hold on my account after I purchased gasoline with my debit card?

Explanation of potential debit card holds for gas purchases.

Eligible to all Butte, Glenn, Shasta, and Tehama County residents. Join Now
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