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Knowledge Center

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How do I reset my card PIN?

How to reset your PIN.

How do I send money using the mobile app?

Learn how you can use the Members 1st Mobile App to send person to person payments electronically with a phone number or email address.

How often does my account need activity to avoid it going dormant?

Explanation of how to avoid account dormancy.

How to Redeem Your Reward Points

Learn how to redeem your points through Online Banking, the Mobile App, by web browser, or by phone.

How to Request a Credit Line Increase

How to request a credit line increase on a Members 1st credit card

How to send and receive money using your members 1st debit or credit cards

4 apps that allow you to send money using your Members 1st debit or credit cards

How to Setup Transfers and Payments

Details on how to set up one-time or automatic deposit transfers and loan payments with your Members 1st account.

In Your Community

Members 1st Credit Union takes pride in being an active member in your community. See some of our recent community participation.

Index Rate

The index rate is used as a benchmark to calculate the interest rate plus a specified margin on a loan. Members 1st commonly uses the 26-Week Treasury Bill...

Interest Rate

Interest Rate is the proportion of a loan that is charged as interest to the borrower, typically expressed as an annual percentage of the loan outstanding...

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