Fire Relief Resources

Helpful information and resources to support fire survivors.

Fixed Interest Rate

A fixed interest rate loan is a loan where the interest rate doesn't fluctuate during the fixed-rate period of the loan. This allows the borrower to...

Floor Rate

An interest rate floor is the minimum interest rate possible for an interest rate associated with a loan.

Foreign Currency Exchange

Details on how to exchange international currency before and after traveling with Members 1st.

Foreign Merchant Transaction Fee

Foreign merchant transaction fees are normally assessed by your debit or credit card issuer and are usually charged a percentage...

Funds Availability Policy Disclosure

This Disclosure describes your ability to withdraw funds from all your accounts at Members 1st Credit Union except for funds deposited to certificate accounts.

Grace Periods

A description of the different grace periods and lengths associated with Members 1st loans.

How can I get cash back on my Visa Debit Card?

Explanation of how to get cash back.

How do I dispute a Visa card transaction?

Description of how to dispute a transaction.

How do I place a stop payment?

Link provided for Members 1st Stop Payment Form.