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Knowledge Center

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Loan Payment Options

See a list of options and ways to make payments to your Members 1st loans and credit cards.

Loan Payments by Phone

Instructions on completing a loan or credit card payment by phone with the Members 1st pay-by-phone system.

Overdraft Protection

Overdraft Protection can assign a back-up account to be drawn upon in times when your primary account does not have sufficient funds for a transaction...

Purchase Protection

You’ve made the ultimate purchase and have received notification that your package was delivered, but when you get home you notice your package is missing...

Return Protection

Use your covered Members 1st credit card for your purchase and you get extra return protection any time you make an eligible purchase of an item up to $250.

Share Secured Visa Credit Card

The Members 1st Share Secured Visa credit card looks and works just like a regular credit card, except that a cash deposit of 120% of the credit limit...

Travel Card

Information about the Members 1st Travel Card and its many features and benefits.

Travel Notice for Cards

Please notify us of any upcoming travel plans to ensure your Members 1st cards work while you’re away.

Travel Protection

When you purchase your travel ticket with your covered Members 1st credit card and you must cancel or interrupt your trip, this benefit can help reimburse...

Understanding your debt-to-income ratio

Explanation of debt-to-income ratios.

Eligible to all Butte, Glenn, Shasta, and Tehama County residents. Join Now
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