What to do if you suspect fraudulent activity on your account.
Tutorial on how to reset your password if you forget it or it isn't working to log into online or mobile banking.
Explanation of what to do with damaged money.
Description of PIN and Signature transactions.
Explanation of when rates lock on construction loans.
Listing of when different accounts will receive an account statement.
Details of the construction loan financing process.
When to expect your new card.
Explanation of potential debit card holds for gas purchases.
Understand the difference between an educational score provided by Credit Karma and your FICO® Score provided by Members 1st Credit Union.
Report your card lost or stolen by calling us at 1-800-528-2273 ext. 794.
Report fraud on your account by calling us at 1-866-279-1399.
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